Frequently Asked Questions

3410 North Canyon Road, Provo, UT 84604.

Yes. Our staff specializes in Alzheimer's and dementia support with tailored daily activities.

Yes, families are welcome to use the daycare part-time.

Memory care, socialization, reminiscing, arts & crafts, music, cognitive games, physical exercise, and tasty meals. All of this is included in our affordable daily rate, which often is paid by LTC (Long-Term Care) Insurance, VA aid and benefits, as well as MAG Utah.

Transportation can be arranged depending on need and availability.

You can pay in a variety of ways, from checks to cash to debit and credit cards. Some funding is available for those who qualify. Please note that our type of services are non-medical (as are assisted living facilities) and are not covered by Medicare.

Here are some funding options to consider:

• Long-term care insurance – If you have a long-term care insurance policy, it will often pay for the care provided by Aspen Senior Care. Since each policy is unique, please talk with your insurance company to verify coverage. We have a Long Term Care specialist in the office who can help you file your claims.
• VA Pension Benefit – Veterans who qualify can get a monthly pension to help pay for our services. Call us at 801-607-2300 with any questions.
• Private Pay – We accept personal and business checks as well as cash, debit, and credit cards.
• Reverse Mortgages – This type of funding is a good option in certain situations. Please call us and we can refer you to a mortgage specialist who can answer all of your questions regarding this option.
• MAG – Through this government agency, Aspen Senior Care is contracted to provide in-home care services (transportation, homemaking, and personal care) for certain seniors who qualify.

Yes. The center is monitored and designed for safety, and team members are trained to redirect participants calmly and respectfully when needed.

Yes. Aspen offers trial days so your family can experience the program and see how your loved one responds before making a longer-term decision.

Transportation is available from several Utah Valley communities, including Provo, Orem, Lindon, Pleasant Grove, American Fork, and Lehi. Ask the team about current routes and availability.

The center is accessible, and team members can assist with walking, transfers, restroom needs, and other daily routines. A conversation before enrollment helps the team understand the right level of support.

Aspen works with long-term care insurance and the Aid & Attendance benefit for eligible veterans. Coverage varies, and the team can help families understand paperwork and next steps.

Yes. Our center is secured, and staff are trained to gently redirect clients to safe spaces.

Absolutely. We offer trial days so families can see how their loved one adjusts.

No. Day care is helpful at every stage of Alzheimer’s. Many families find it easier to start earlier, before stress and burnout build up.

That’s a common worry. Many participants find real joy in the activities once they try them, and our team invites participation without forcing it.

We provide one aide for every four clients (a 4:1 ratio), so each participant gets personal attention.

Yes. Aspen provides a monitored setting designed for safety, and the team is trained to respond to wandering, confusion, and changes in behavior with calm redirection.

No. Many families begin earlier, when social isolation, loss of routine, or daytime safety first becomes difficult. Starting before a crisis can give a participant more time to become comfortable with the people and rhythm of the center.

That is common. Team members invite participation without forcing it and look for interests, familiar roles, and one-to-one moments that can make connection feel natural. Adjustment can take time, so Aspen also offers trial days.

Door-to-door transportation is available in several Utah Valley communities. Contact the center for current service areas, routes, and scheduling.

Days may include music, art, reminiscence, conversation, cognitive games, gentle exercise, meals, and social events. Activities are adjusted to the people present rather than delivered as a one-size-fits-all schedule.

Yes. Aspen’s center is accessible, and team members can assist with walking, transfers, seating, and personal care. The team will talk with your family before enrollment to understand specific mobility and safety needs.

No. Aspen provides non-medical senior day care and supportive group movement, not physical therapy or a clinical exercise prescription. Participants should continue care with their physician and Parkinson’s-trained rehabilitation professionals, and share relevant safety guidance with Aspen’s team.

The pace is flexible, and comfortable rest areas are available. Team members can help a participant step back from an activity, hydrate, eat, or rest when energy is lower.

Yes — Aspen provides medication reminders based on the schedule your family shares with the team. Ask about the center’s medication policies and how they fit your loved one’s routine.

Door-to-door transportation is available in several Utah Valley communities. Contact the center for current routes, availability, and any mobility considerations for transport.

Yes. Our center is accessible, and team members can assist with walking, transfers, seating, and restroom needs. We’ll talk with your family before enrollment to understand your loved one’s specific needs.

No. Aspen provides non-medical senior day care. Gentle group exercise supports mobility and balance, but it doesn’t replace care from your loved one’s doctors or physical therapists.

The best way to find out is to visit. Schedule a free tour to see the center, meet the team, and ask any questions you have.

Family members of our Senior Day Center Clients

Typically once per month, with additional sessions as needed.

Yes — participants can enjoy supervised activities at the day center during the session

Yes, please call ahead to reserve your spot.